List of figures and tables

Letter of Transmittal |
Secretary's introduction |
Overview: achievements and policy directions |
Child Support Agency General Manager's review |
CRS Australia General Manager's review 

The FaCS Portfolio |
Organisational structure |
Portfolio structure
—who are we? ||
Financial performance overview |

Achievements and Challenges |
Child Support Agency |
CRS Australia |
FaCS–Centrelink strategic alliance |
Family Tax Benefit and Child Care Benefit |
International involvement |
Responding to communities |
Social policy research |
Strengthening families and communities |
Welfare reform |
Youth |

Performance reporting framework |

Outcome 1 Stronger Families |
Output Group 1.1 Family Assistance |
Output Group 1.2 Youth and Student Support |
Output Group 1.3 Child Support |
Output Group 1.4 Child Care Support |

Outcome 3 Economic and Social Participation |
Output Group 3.1 Labour Market Assistance |
Output Group 3.2 Support for People with a Disability |
Output Group 3.3 Support for Carers |
Output Group 3.4 Support for the Aged |

Corporate governance |
Enabling our people |
Environmental management |
External scrutiny |

Financial management |
Information strategies and technology management |
Internal controls |
Ministerial and parliamentary services |

Partnerships for people |
Right payments to the right people |
Social Security Appeals Tribunal |

1. Advertising and market research |
2. Commonwealth disability strategy performance report |
3. Competitive tendering and contracting |

4. Consultants |
5. Discretionary grants |
6. Freedom of Information |

7. Legislation |
8. Staffing overview |

Fraud certification letter |

FaCS financial statements |

CRS Australia financial statements |