Contents

• Secretary's introduction
• Table of contents
• User guide
• Accessibility
• Acronyms
• Glossary

Table of contents

List of figures and tables

Volume 1

Letter of transmittal

FaCS – a snapshot

Part 1: The year in review

• Secretary's introduction
• Departmental overview
• Family and Community Services portfolio structure
• Organisational structure
• Financial performance overview
• Child Support Agency—General Manager's review

Part 2: Achievements and challenges—performance insights

• Building the evidence base
• Partnerships
• Volunteering
• Indigenous communities
• Stronger Families and Communities Strategy
• More help for families
• Helping prevent homelessness
• Giving children the best possible start in life
• The new Child Care Support Program
• Helping parents support their children—the Child Support Agency
• Work and family
• Encouraging participation
• Reforms to support people with disabilities
• FaCS–Centrelink Business Alliance
• People are a priority in FaCS
• FaCS triple bottom line reporting

Volume 2

Part 1 | Performance reporting   Contents | PDF (834 kb)

• External performance reporting framework

• Outcome 1 Families are strong

  • Output Group 1.1 | Family assistance
  • Output Group 1.2 | Youth and student support
  • Output Group 1.3 | Child support
  • Output Group 1.4 | Child care support
    
    

• Outcome 2 Communities are strong

  • Output Group 2.1 | Housing support
  • Output Group 2.2 | Community support
    
    

• Outcome 3 Individuals reach their potential

  • Output Group 3.1 | Labour market assistance
  • Output Group 3.2 | Support for people with disabilities
  • Output Group 3.3 | Support for carers
  • Output Group 3.4 | Support for the aged

Part 2 | Management and accountability   Contents | PDF (297 kb)

• Corporate governance and performance
• Enabling our people
• Environmental management
• External scrutiny
• Information strategies and technology management
• Ministerial and parliamentary services
• Partnerships for people
• Right payments to the right people
• Social Security Appeals Tribunal

Part 3: Appendixes   Contents | PDF (212 kb)

1. Staffing overview
2. Commonwealth Disability Strategy performance report
3. Advertising and market research
4. Competitive tendering and contracting
5. Consultants
6. Discretionary grants
7. Freedom of information
8. Legislation
9. Statement of material error

Financial Statements   Contents | PDF (1.45 Mb)

• Financial Statements – scanned images
• Financial Statements – HTML version

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