4.10.2 Claims for JETCCFA

Introduction

This section contains information on claiming JETCCFA and covers:

• how a person can claim JETCCFA,
• limitation on determination of JETCCFA claims,
• information required when claiming JETCCFA, and
• backdating of a new JETCCFA claim by an approved child care service.

How a person can claim JETCCFA

Only the person, who has claimed CCB as reduced fees for the care of the child can claim JETCCFA. A claim must be made to the FAO.

A person can lodge an application by:

• telephone, or
• facsimile, or
• mail, or
• over the counter.

If the person has provided all of the required information necessary to determine the person's claim, the FAO assess their application and advise the person of the outcome by telephone within 24 hours of the person lodging the information.

If a JETCCFA claim is approved, an assessment notice is sent to the person who made the claim only (1.1.A.90). If the claim is rejected, the person will be advised, and a reason provided for the rejection.

The person will receive written notification of their assessment by mail.

Note: Approval for JETCCFA is made at the 'service level' rather than the individual service level. In other words, a person is notified that they are eligible for JETCCFA at any approved Long Day Care service or Family Day Care service of their choice, rather than at a particular service.

Where a person is claiming JETCCFA only the person will be sent an assessment notice.

The FAO may also advise the person's nominated employment service provider of the outcome of the person's assessment for JETCCFA via telephone or facsimile.

A limitation on the determination of JETCCFA claims

A JETCCFA claim cannot be determined until the person is conditionally eligible for the maximum rate of CCB for approved child care.

A person can only claim JETCCFA for children for whom they are conditionally eligible for CCB.

Information required when claiming JETCCFA

A person should provide the following information when they claim:

• personal details, such as telephone number, CRN and DOB,
• details of JETCCFA approved activities such as work, job search, study, training (1.1.T.55), personal support or rehabilitation (1.1.R.22), including the name of the employer or provider, the period the activities will be undertaken, and the times each week the activities will be undertaken,
• the name, address and telephone number of an employment service provider (if the person has one),
• child details for each child in care,
• approved child care service/s (1.1.A.90) details for each child, and
• details of the sessions of care the child(ren) will attend at the person's nominated services that are needed to enable the person to undertake their JETCCFA approved activities.

Policy reference: FA Guide 4.10.1 General Provisions for JETCCFA Claims & Payments

Backdating of new JETCCFA claims by an approved child care service

Claims for JETCCFA can be backdated by the FAO for up to 28 days prior to the date the claim was lodged with the FAO (2.8.4.20).

Services are to apply a family's JETCCFA entitlement from the date specified in the assessment notice or in the case of conditional entitlement (4.10.1) the date advised by the FAO.

Policy reference: FA Guide 1.1.A.90 Approved service, approved care (CCB & CCR), 1.1.T.55 Training (JETCCFA), 1.1.R.22 Rehabilitation (JETCCFA), 2.8 JETCCFA Eligibility, 2.8.4.20 Backdating JETCCFA, 3.7 JETCCFA Rate Calculation, 4.10.1 General Provisions for JETCCFA Claims & Payments

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Last reviewed: 4 January 2010