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Australian Government Department of Families, Housing, Community Services and Indigenous Affairs

Disabilities

Quality Strategy Publications

The following table lists information products that are available in hard copy on request. Copies of the products are available by calling 1800 050 009* and quoting the product number.

The easy and pictorial English products are aimed at consumers who may require assistance to read and understand the information products. One suggestion to help consumers understand the information is to show segments of the video and then refer consumers to the relevant paper based information products.

Please Note: These products are currently under review.

* a free call except from mobile and public phones.
Product Description Product Number
Disability Services Standards - pictorial English version Version of the Standards that are targeted towards people with moderate to severe intellectual disabilities FaCS1438
Quality Assurance and your service - easy English version Explanation of the certification process targeted towards mild to moderate intellectual disabilities FaCS1439
Quality Assurance and your service - pictorial English version Explanation of the certification process targeted towards moderate to severe intellectual disabilities FaCS1440
Quality Strategy Toolkit Provides steps for achieving quality assurance, Disability Services Standards, and evidence guidelines for different disability employment services streams. It also includes a series of tools, tips and ideas that support delivery of quality services to people with disability FaCSIA0720


The following publications are available for download.
Disability Services Standards - easy English version
PDF (676kb)
Version of the Standards that are targeted towards people with mild to moderate intellectual disabilities
The Disability Services Standards are available in 14 community languages Full version of the Standards as taken from the legislation
Quality Strategy Toolkit Provides steps for achieving quality assurance, Disability Services Standards, and evidence guidelines for different disability employment services streams. It also includes a series of tools, tips and ideas that support delivery of quality services to people with disability