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Australian Government Department of Families, Housing, Community Services and Indigenous Affairs

Child Support Scheme Reforms

Fact sheet One: An overview of the Reforms

A new Child Support System has been developed to meet the best interests of children, better balance the interests of parents, and reflect today's community. The new Scheme also takes into account the costs of raising children.

These changes build on the reform of the family law system to support shared parenting, aim to reduce conflict and make sure Child Support is paid in full and on time. They complement the establishment of a network of Family Relationship Centres and extra funding for existing family relationship services.

An independent Ministerial Taskforce on Child Support found that the Child Support Scheme needed to be updated to reflect the substantial changes in our society since the Scheme was established in 1988. It highlighted the need for a much greater emphasis on shared parental responsibility and a growing recognition of the importance of both parents remaining actively involved in their children's lives after separation.

This review was in response to the House of Representatives Committee on Family and Community Affairs report on child custody arrangements in the event of family separation (Every Picture Tells a Story, December 2003).

Key elements of the Reforms

The new Scheme:
These changes are significant and have required extensive changes to the law. The new Scheme is being introduced in three stages over a two-year period. The three stages are outlined in the following pages.

Stage 1 - July 2006
From July 2006, the changes included:
More resources were also invested to improve the service delivery of the CSA. These changes include the wider availability of intensive assistance to parents with difficult or complex circumstances, better training of CSA staff and improved quality control mechanisms. For example, the introduction of call recording means individual CSA staff are even more accountable for information and advice they provide to parents.

Stage 2 - January 2007
From January 2007, the changes included:
Stage 3 - July 2008
From July 2008, the changes included:
The CSA and the Family Assistance Office will provide information and support to help parents understand their new child support obligations.


Please note this fact sheet is for general guidance only. It should not be treated as a complete or authoritative legal statement.

More details about these changes can be found in other fact sheets and on the Child Support Agency website www.csa.gov.au

More information on the Taskforce and how the reforms started is available on this website under Ministerial Taskforce on Child Support.