News

Details of quality strategy evaluation consultations

The 12 September edition of the disability e-news advised that an evaluation of the quality strategy has commenced. We particularly welcome feedback from the disability industry in shaping the outcomes of the evaluation.

You can give us your feedback by questionnaires, focus groups, site visit consultations, telephone questionnaires and interviews. Details of the range of consultations, including dates and venues for focus groups appear in Information Bulletins which are now available on the FaCS website.

• Information Bulletin 2a (for Disability Employment Service Providers and CRS Australia)
• Information Bulletin 2b (for Certification Bodies and Staff)
• Information Bulletin 2c (for Consumer Training and Support Agency Staff)
• Information Bulletin 2d (for Consumers, their Families and Representatives)
• Easy English Information Bulletin 2e (for Consumers, their Families and Representatives)
• Easy English Quality Strategy Evaluation Flyer (for Consumers, their Families and Representatives).

The focus groups have been organised in Adelaide, Melbourne, Sydney and Brisbane, as well as the rural locations of Pt Augusta (South Australia) and Horsham (Victoria).

The relevant questionnaires are now also available on the FaCS website. The questionnaires explain how to send them on to the evaluation consultant.

• Easy English Questionnaire for Consumers
• Questionnaire for Consumers and their Representatives
• Questionnaire for Consumer Training and Support Agencies
• Questionnaire for Certification Bodies and Staff
• Questionnaire for Disability Employment Service Providers and CRS Australia.

Please note that you can complete a questionnaire by telephone if you prefer. Contact the consultant on Freecall 1800 108 700.

We welcome service providers assisting their consumers to access the Consumer Information Bulletin and Questionnaire.

Future editions of e-news will report on progress of the evaluation.

If you have any questions about the evaluation, please contact:

Jenny Pearson (Jenny Pearson & Associates Pty Ltd, evaluation consultant)
Phone: Freecall 1800 108 700
Email: jennyp@internode.on.net

Or

Sharon Floyd (FaCS National Disability Operations)
Phone: (08) 8400 2103
Email: sharon.floyd@facsia.gov.au

Or

Anthony Bartolo (FaCS National Disability Operations)
Phone: (02) 8255 1184
Email: anthony.bartolo@facsia.gov.au

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