Issue 72 | 4 September 2006
There are currently a large number of clients who are overdue to have a DMI reassessment completed. Reassessments are due on the two year anniversary of when they were first completed. If the DMI reassessment is not completed, authorised payments will be suspended and the case will ultimately be exited. The following rules are automated in FOFMS:
It is your responsibility to monitor DMI assessment and DMI reassessment dates. If your clients have their payments suspended or their cases exited as a result of DMI assessment or DMI reassessment dates not being met, you will not be back-paid.
You can monitor when your service’s clients are due for a DMI assessment and DMI reassessment by simply using the predefined queries that are built into FOFMS. To access the predefined queries you will need to be in the ‘Cases’ view. Then, from the ‘Queries’ drop down menu you can select either:
You should run these queries each month to help you monitor and plan your services DMI reassessment workload.
If your clients are exited because a DMI assessment or DMI reassessment was not completed and authorised within the due dates, you will need to contact the FOFMS Helpdesk to request that the case status be reset to 'Return from Suspension'. Once the case status is reset you will have one month to complete and authorise the required assessment. If the required assessment is not completed within that one-month period the case will be exited again and you will need to create a new case. You will also need to complete and authorise an Intake Assessment to receive payments for supporting this client.
To help you monitor DMI assessment and re-assessment dates, FOFMS also auto-generates an activity to notify case workers, that a DMI reassessment is due. You need to ensure that you keep the case worker current in FOFMS otherwise the notifying activity will be sent to the wrong person.[ top ]
The Department of Families, Community Services and Indigenous Affairs is pleased to be a major sponsor of the upcoming, third International Forum on Disability Management, to be held in Brisbane from 8-11 October 2006. The title of the Forum is "Disability Management - Working for the Long-Term". Those who work in the areas of injury management, injury prevention or employment initiatives for people with severe injuries or disabilities are encouraged to attend.
The Third International Forum will expand on the issues, problems and solutions examined in previous Forums at Vancouver in 2002 and Maastricht in 2004. It will also consider new issues that have emerged such as the impact of an ageing workforce and the increase in chronic conditions among workers. In doing so, it will point the way for future Forums scheduled for Berlin in 2008 and the United States of America in 2010.
The Forum speakers and workshop presenters represent arguably the most eminent gathering ever involved in addressing injury and disability management and related employment issues anywhere is the world. You will be exposed to leading international and national figures drawn from political, government, business, labour, research, service delivery and advocacy organisations. Further, you will come away informed of the latest initiatives, programs, ideas and innovations being developed and implemented in a range of countries, including Australia.
Further information about the Forum including registration details can be obtained by visiting the 3rd International Forum on Disability Management website.
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The major review of the Case Based Funding Model continues. By now, many of you will have attended or been contacted to attend a focus group to talk about your impressions of the case based funding model. All providers will have received a survey and the last edition of e-news invited provider's written submissions by email to linda.young@facsia.gov.au. We have now selected Walter & Turnbull to provide an analysis of the financial impact of the model.
The review will be drawing together many strands of information from a number of sources. For this reason, we ask that if you do need more information about the review that you contact your local FaCSIA contract manager rather than the consultants involved in this process.
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In the latest FOFMS release a number of changes were made to the Review Details screen, which displays the record of an Organisation’s Certification or Surveillance Audit.
In this process the Review Details Answers (or Disability Standards Key Performance Indicator ratings) from previous DESQA Audits have been inadvertently altered and are now incorrect. Until this has been fixed we recommend that FOFMS Portal Users do not use the Review Details, as the Answers are not reliable.
Other screens on FOFMS are not affected, and Certification Bodies should continue to lodge reports on FOFMS as previously. If you have any questions on this matter, or other questions about Reviews on FOFMS, please contact Mark Heywood on (07) 3005 6094.
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Clients who are not maintaining employment for at least 8 hours a week as defined by the DEA Funding Agreement should be either exited or suspended until they are able to satisfy this requirement.
If you determine in your reasonable opinion that a Client is unable to continue in Employment because of medical or personal reasons or reasons related to the Client's disability then they must be exited or suspended until this requirement can be satisfied. If you have any queries relating to Employment please contact your local FaCSIA Contract Manager.
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Every time you receive a payment from FaCSIA you should receive a Recipient Created Tax Invoice (RCTI). The RCTI is emailed to your financial email address, which is recorded in your organisation record on FOFMS. If you didn’t receive a particular RCTI or you are not receiving them regularly, please contact the FOFMS Helpdesk on 1800 020 283 or email FOFMS@facsia.gov.au.
When requesting a copy of a missing RCTI please ensure you can provide the appropriate details to identify the invoice, which are the date your received the payment, the amount received, the reference number on your bank statement (this begins with 015...), and the name and FOFMS ID of the organisation that received that payment.
As RCTIs are sent to an email address identified by your organisation, it may also be useful to have that address at hand so the FOFMS Helpdesk can confirm if the RCTI has been sent to the correct address.
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The Business Service Audit and Compliance pilot identified issues with the accuracy of the client records in FOFMS. The client record in FOFMS records the clients Name, Date of Birth, Address and phone contact details. It is extremely important that you keep up to date details for all the clients that you are assisting under the Disability Employment Assistance Programme.
FaCSIA through FOFMS accesses the information that you input about clients and uses that information to analyse service coverage, look at the demographic profiles of clients using business services and to contact clients directly to provide information about the government services they received and how these services can be improved. As you can see it is extremely important that the client data be of the highest quality so that decisions about the future direction of government services for people with a disability are as effective as possible.
It is recommended that if you haven’t already included an update FOFMS prompt to your exiting HR checklist for completing changes to clients’ circumstances or details.
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There is currently a bug in FOFMS that occurs when a user has created a client record, saved it, and tries to step off to the 'Clients' or 'Disabilities' tabs. An error message will appear warning that the client details were not saved. While the message appears after the client record has been saved, the data has in fact been saved can be retrieved. If the user clicks "ok" on the warning message, they can continue on through to the 'Clients' or 'Disabilities' tabs.
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Stretch Capacity is a 10 per cent allowance on top of your Outlet Capacity. Stretch Capacity places are used when your organisation has no vacancies and an employee who has previously been suspended or exited from your service wishes to return to work. To access Stretch Capacity you must return the cases from suspension or exit within 12 months of the initial suspension or exit.
Stretch Capacity places cannot be used for new clients who have not previously been supported by your service.
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Email disAbility e-news if you'd like more information on a particular issue or program or to let us know what you think of this e-newsletter.
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Your contributions to disAbility e-news are welcome. Do you want to let others know about your successes? Or how you engage with local businesses to create employment opportunities for people with disabilities? Email your story idea to disAbility e-news.
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