Issue 73 | 18 September 2006
There are currently a large number of clients who are overdue to have a DMI reassessment completed. Reassessments are due on the two-year anniversary of when they were first completed. If the DMI reassessment is not completed, authorised payments will be suspended and the case will ultimately be exited. The following rules are automated in FOFMS:
It is your responsibility to monitor DMI assessment and DMI reassessment dates. If your clients have their payments suspended or their cases exited as a result of DMI assessment or DMI reassessment dates not being met, you will not be back-paid.
You can monitor when your service’s clients are due for a DMI assessment and DMI reassessment by simply using the predefined queries that are built into FOFMS. To access the predefined queries you will need to be in the ‘Cases’ view. Then, from the ‘Queries’ drop down menu you can select either:
You should run these queries each month to help you monitor and plan your services DMI reassessment workload.
If your clients are exited because a DMI assessment or DMI reassessment was not completed and authorised within the due dates, you will need to contact the FOFMS Helpdesk to request that the case status be reset to 'Return from Suspension'. Once the case status is reset you will have one month to complete and authorise the required assessment. If the required assessment is not completed within that one-month period the case will be exited again and you will need to create a new case. You will also need to complete and authorise an Intake Assessment to receive payments for supporting this client.
To help you monitor DMI assessment and re-assessment dates, FOFMS also auto-generates an activity to notify case workers that a DMI reassessment is due. You need to ensure that you keep the case worker name current in FOFMS otherwise the notifying activity will be sent to the wrong person.
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The major review of the Case Based Funding Model continues. By now, many of you will have attended, or been contacted to attend, a focus group to talk about your impressions of the case based funding model. Just a reminder that written submissions should be forwarded to Linda Young, Section Manager, National Disability Operation by email to linda.young@facsia.gov.au. To enable your submission to be considered, please forward them by 22 September 2006.
If you would like more information about the review please contact your local FaCSIA contract manager.
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The Business Service Audit and Compliance pilot identified some issues with the DMI evidence collection practices and also pointed to some good DMI evidence collection principles. These are:
During the FaCSIA Audit and Compliance presentation at the Melbourne ACROD conference it was raised that some business services may need some additional support coordinating their DMI evidence collection process. In response to this FaCSIA is working with Albury-Wodonga TAFE, the Consumer Training and Support provider, to develop some information products to help business services with DMI evidence collection. We are aiming to have the information products available in December 2006.
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Please note that from Monday 11 September 2006 the FOFMS Helpdesk has a new fax number: 02 6209 7514. The phone number for enquiries has not changed and is still 1800 020 283.
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As the FOFMS system contains very sensitive information, it is very important that Business Services with access keep their personal login information secure and private. FOFMS access is provided to users on the understanding they alone will use it to access the system and these individuals are personally responsible for any work conducted under their logon. Accordingly, logins and passwords should not be shared.
It is important that staff who no longer work for you, or who no longer require access, have their log-in to FOFMS terminated. FOFMS is an internet based system, and as such, can be accessed from any location with an internet connection using a login and password. If you don't want staff to have ongoing access to FOFMS and your client and cases details, you need to tell us to cancel their access. You can do this by contacting the FOFMS Helpdesk on 1800 020 283 or email FOFMS@facsia.gov.au.
A System Access form for new users can be found in the Literature section in FOFMS. The Systems Access form is called 'FOFMS System Access Request Form-Service Provider'.
Please note that it is good practice to change your password approximately once a month and avoid writing it down.
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